This Seller Agreement (the "Agreement") is effective March 04, 2025, by and between Steader LLC, hereinafter referred to as "Steader" or "Platform," accessed via steader.com or the Steader mobile application, with a business address of 5900 Balcones Dr, Ste 8330, Austin, Texas 78731, and all current and future sellers on the Steader platform, hereinafter referred to as "Seller" or "Member."
By accessing, browsing, or using the steader.com website or the Steader mobile application, or by selecting "I Accept" during the seller registration process, you represent that you have read, understand, and agree to be bound by the terms and conditions of this Seller Agreement.
Important Note: This Seller Agreement supplements the Terms of Service, which also apply to you as a seller. In the event of any conflict between this Agreement and the Terms of Service, this Seller Agreement will prevail with respect to matters specifically related to selling on the Platform.
Steader is a marketplace platform specifically designed for homesteaders, small-scale producers, and local food providers. Steader connects sellers with potential buyers in their communities and provides tools to facilitate these transactions. Steader is not a party to any transaction between sellers and buyers, and Steader does not buy, sell, or exchange any items listed by sellers.
Steader provides sellers with the following benefits and services:
Seller shall provide accurate, current, and complete information during the registration process and shall maintain and update such information to keep it accurate, current, and complete. Seller shall be required to promptly update their account information on the platform.
Seller shall select a username and password during the registration process. Seller shall be responsible for:a) All use of the Platform made using the Seller's username and passwordb) Maintaining the confidentiality of the Seller's username and passwordc) Any and all activities that occur under Seller's account
Steader reserves the right to refuse service and terminate accounts if Seller provides inaccurate, fraudulent, or incomplete information, or if Steader determines, in its sole discretion, that Seller's actions may cause legal liability for Steader or other users.
Seller is solely responsible for all listings, content, images, descriptions, and other information they post on Steader. All listings must:
The following items may be sold on Steader:
The following items are prohibited:
By posting content on Steader, Seller grants Steader a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Platform's operation and Steader's business, including for promoting and redistributing part or all of the Platform.
Steader reserves the right to remove any content that violates this Agreement or that Steader deems objectionable, in its sole discretion.
Seller agrees to pay Steader a commission on all sales completed through the Platform according to the current fee schedule. Commission rates are published on the Steader pricing page and also described in our Help Center documents. Steader reserves the right to modify the commission structure at any time by providing notice through the Platform, email, or other reasonable means. Any changes to the commission structure will become effective immediately upon posting or as specified in the notice. Seller's continued use of the Platform after such changes constitutes acceptance of the modified commission structure.
Sellers who opt for the Pro Plan will be charged the applicable subscription fee according to the current pricing. Subscription fees are separate from and in addition to commission fees.
All payments on the Platform will be processed through Steader's designated payment processors. Seller agrees to comply with all payment processor terms and conditions.
Payouts for completed transactions are processed weekly for all eligible sales. A minimum payout threshold may apply. Sellers must provide valid payment information and necessary tax documentation.
A transaction is considered "completed" when:
The automatic completion period begins when:
If a buyer does not explicitly confirm receipt of goods, the transaction will still be considered complete after the automatic completion period ends without a dispute being filed.
Payment disputes must be filed within the timeframe specified in the Dispute Resolution section of this Agreement.
Funds from completed transactions will be released to sellers after the transaction is considered complete as defined above.
Sellers will be notified promptly of any chargeback filings via their registered email address and through the Platform's notification system. Upon receiving a chargeback notification, sellers will have seven (7) calendar days to respond.
In contesting a chargeback, Steader will automatically include relevant platform data such as:
For standard transactions, Steader does not require sellers to maintain documentation outside the Platform's systems. However, in certain circumstances, Steader may request additional documentation, including but not limited to:
In such cases, sellers may be asked to provide supplementary evidence such as production records, sourcing information, or other relevant documentation that substantiates the legitimacy of the transaction.
Steader reserves the right to hold funds related to the disputed transaction in reserve pending resolution of the chargeback. This reserve may include the full amount of the disputed transaction plus any associated chargeback fees imposed by payment processors.
If a chargeback is upheld, Steader may deduct the chargeback amount and associated fees from the seller's future payouts or request direct payment from the seller if insufficient funds are available for deduction.
Sellers with excessive chargebacks (defined as chargebacks exceeding 1% of transaction volume or three chargebacks within a three-month period) may be subject to additional review, higher reserve requirements, or potential suspension from the Platform.
Steader will work with sellers in good standing to contest unjustified chargebacks.
Steader hereby certifies in writing to each marketplace seller that Steader, as a marketplace provider, assumes the rights and duties of a seller with respect to sales made by the marketplace seller through the Steader platform for the purposes of sales and use tax collection.
As a Marketplace Facilitator as defined by applicable state laws, Steader is responsible for:
As a seller on the Steader platform, you acknowledge and agree to the following:
Seller is responsible for complying with all applicable federal, state, and local laws and regulations relevant to their business activities on the Platform, including but not limited to:
Steader is committed to promoting sustainable, ethical, and community-based food systems. Seller agrees to adhere to the following principles and standards:
Steader reserves the right, in its sole discretion, to determine whether a Seller's practices align with these principles. Sellers who misrepresent their practices or who employ methods that significantly contradict these principles may have their listings removed or accounts terminated.
Seller agrees to:
Seller shall not:
Seller acknowledges their fundamental responsibility for the safety of all food products offered through the Platform. While natural variations in homegrown and homemade products are expected, food safety standards cannot be compromised.
In addition to the general quality standards and regulatory compliance obligations outlined in Sections 6.1-6.4, Sellers offering food products must:
Seller acknowledges and agrees to the "Special Considerations for Food Products" as outlined in the Purchase Protection Program, including the understanding that:
Steader reserves the right to request verification of food safety practices if concerns arise. In cases of reported foodborne illness or safety concerns, Seller agrees to cooperate with any necessary investigation and to provide relevant production records.
If Seller has a dispute with one or more buyers, Seller should first attempt to resolve the issue directly with the buyer through the Platform's messaging system. Most issues can be resolved quickly through clear communication.
If informal resolution is unsuccessful, either the Seller or Buyer may request mediation assistance from Steader. The Platform's dispute resolution process includes:
Steader will serve as a neutral mediator in disputes, reviewing available evidence including transaction records, communication history, and information provided by both parties. Steader reserves the right to make final determinations regarding dispute outcomes if the parties cannot reach mutual agreement within the established timeframe.
For disputes that cannot be resolved through the above methods and do not qualify for small claims court, all disputes arising out of or related to this Agreement will be resolved through final and binding arbitration as described in the Terms of Service.
Seller agrees that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action, as detailed in the Terms of Service.
Sellers acknowledge and agree that their use of the Platform is also subject to Steader's Privacy Policy, available at https://steader.com/privacy, which is incorporated by reference into this Agreement.
Steader retains seller data according to the following schedule:
Sellers agree to:
Seller account standing is based on:
Accounts not meeting standards may face:
Steader's review system helps maintain quality standards:
Steader's Purchase Protection Program provides assurances for both buyers and sellers engaged in marketplace transactions that are processed through Steader's payment system. Transactions conducted outside the Platform or using alternative payment methods are prohibited and are not eligible for these protections.
The program covers buyers for:
The program also protects sellers in the following circumstances:
Both parties agree to cooperate with the Purchase Protection Program process and provide appropriate documentation when requested. Sellers agree to provide reasonable remedies for valid claims, which may include full or partial refunds, replacement products, or other accommodations.
Steader reserves the right to make the final determination on dispute outcomes based on available evidence, platform policies, and applicable consumer protection regulations.
Steader respects the intellectual property rights of others and expects Sellers to do the same. Seller represents and warrants that they have all necessary rights to the content they post on the Platform and that such content does not infringe on any third party's intellectual property rights.
Seller shall indemnify, defend, and hold harmless Steader and its officers, directors, members, owners, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:a) Seller's use of the Platformb) Seller's violation of this Agreementc) Seller's violation of any third party right, including without limitation any intellectual property right or privacy rightd) Any claim that Seller's content caused damage to a third partye) Any claim related to Seller's products or services, including but not limited to product liability claims, consumer protection violations, or food safety issues
Neither Steader nor Seller shall be liable for any failure of or delay in the performance of their obligations under this Agreement for the period that such failure or delay is due to causes beyond their reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders, telecommunications, network, computer, server or Internet downtime, unauthorized access to information technology systems by third parties, or other events of force majeure.
To the maximum extent permitted by applicable law, Steader shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:a) Seller's access to or use of or inability to access or use the Platformb) Any conduct or content of any third party on the Platformc) Any content obtained from the Platformd) Unauthorized access, use, or alteration of Seller's transmissions or content
This limitation of liability is subject to the same terms and conditions as set forth in the Terms of Service.
Seller may terminate this Agreement at any time by ceasing to use the Platform and deleting their account. Termination does not relieve Seller of the obligation to complete any pending transactions or resolve any disputes.
Steader reserves the right to suspend or terminate Seller's access to the Platform at any time for any reason, including but not limited to Seller's violation of this Agreement or failure to adhere to Steader's quality standards and farming practice principles, without prior notice or liability. Steader specifically reserves the right to remove sellers whose agricultural practices are inconsistent with the homesteading principles outlined in this Agreement, as determined in Steader's sole discretion.
Upon termination, Seller's listings will be removed from the Platform, but Steader may retain certain information as required by law or for legitimate business purposes. Sections relating to Content License, Dispute Resolution, Intellectual Property, Indemnification, Limitation of Liability, and General Provisions of this Agreement will survive termination.
Sellers are responsible for:
Steader reserves the right to modify this Agreement at any time. Steader will provide reasonable notice of any material changes by posting the new Agreement on the Platform and/or by sending Seller an email. Seller's continued use of the Platform after such notice constitutes acceptance of the modified Agreement.
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.
No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.
This Agreement and the Steader Terms of Service constitute the entire agreement between Seller and Steader concerning the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Seller and Steader with respect to the Platform.
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Steader's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
By listing products or services on Steader, you agree to all terms and conditions outlined in this Agreement and the Steader Terms of Service. You acknowledge your responsibility to maintain high standards of quality, transparency, and customer service while supporting Steader's mission of building a more resilient local food system.
Steader LLC
5900 Balcones Dr, Ste 8330
Austin, Texas 78731
Email Address:
Telephone number:
(737) 510-4582
Effective as of March 04, 2025
